Terms and Conditions

 

General terms and conditions

Terms and conditions for accommodation offered through Gill Bank Woods affiliate business – Wild in Style operating through the website www.wildinstyle.co.uk

 

Because of the current situation caused by COVID-19, we may have to deviate from the services we normally provide. This may vary depending on government guidelines. Examples of services that will be affected are: limited day visitors allowed and limited use of communal spaces. Tours of the farm will be carried out with the necessary measures. The situation can change at any time, so our measures may change at any time, even after completing your booking. Dont hesitate to contact us for the latest update.

These General Terms and Conditions apply to all offers, reservations and agreements regarding the rental of all accommodations, which are rented by Gill Bank Woods or its affiliated company Wild in Style. In these General Terms and Conditions the term tenantmeans: the person who enters into an agreement with Wild in Style with respect to the lease/use of accommodation. The term ‘user’ (also referred to as guest) also means: the tenant and the persons specified by the tenant who (will) make use of the accommodation rented by the tenant.

 

1. Bookings

Wild in Style only takes bookings for persons over 18 years old. Wild in Style reserves the right to refuse a booking at any time without giving reasons. Wild in Style will confirm and invoice the booking to you by e-mail within 1 working day of receipt. The confirmation, including the invoice, must be checked for correctness immediately after receipt. Possible or alleged inaccuracies must always be made known by telephone or e-mail within 10 days after the date of the confirmation/invoice or in any case before the start of the stay. If you do not receive a written confirmation or invoice within 1 working day after booking, you must contact Wild in Style. If, due to unseen circumstances, Wild in Style must make a change to a booked reservation regarding location or the type and/or location of the accommodation, Wild in Style can offer you a suitable alternative. Bookings made before 1 September with an arrival date in the following calendar year can be cancelled by Wild in Style before 31 August if there is reason to do so due to new developments since the date of booking. If necessary, Wild in Style will provide you with alternative locations for the chosen date or refund your deposit in full.

 

2. Group bookings

Special conditions may be applied to group bookings while the purpose and size of the group may, in certain cases, result in a group not being accepted. Please consult with the management for any group booking conditions.

 

3. Accommodation rental

The rental price of each accommodation unit includes:

  • Rent of the accommodation unit

  • Running water.

  • One basket of wood for burning is in clued with your booking. Additional wood can be purchased on site.

  • VAT

  • Bedding, sheets, duvets, pillows.

  • Kitchen appliances, gas hobs, cutlery, camping crockery.

  • Showers

  • Final cleaning

  • Not included are among others:

  • Mains electrical access

  • WiFi

  • Extra cleaning during the time of the rental.

 

4. Price

The prices on the website www.wildinstyle.co.uk are not binding, Wild in Style reserves the right to change these prices. Wild in Style reserves the right to refuse bookings when they are made under evidently incorrect sales prices. The user must then rebook so that they can be informed of the correct price. The price stated on the confirmation/invoice is binding. Price discounts and/or special offers can no longer be used after confirmation/invoice has been sent by Wild in Style. All prices are inclusive of VAT, if applicable, unless stated otherwise. Wild in Style has the right to increase prices because of interim adjustments to statutory regulations or provisions (including, but not limited to VAT and insurance tax) over which Wild in Style has no influence.

 

5. Pets

Bringing your pet is allowed. There is a maximum of 2 pets per unit. When booking and on arrival at the farm, pets must be registered. There is a surcharge per night for bringing pets.

 

6. Payments

Booking payments can be paid in a maximum of instalments. A deposit must be paid within 48 hours of the date of the invoice in order to secure a booking. The outstanding balance must be paid in full to Wild in Style no later than 21 days before the start of the stay. When booking within 21 days of the start of the accommodation rental, the invoice must be paid in full at the time of booking. In the event of late or incomplete payment of the invoiced amounts, you will be in default. Wild in Style will send you a reminder to pay. If Wild in Style is not in possession of the amount within 5 days after the date of the reminder, Wild in Style has the right to unilaterally dissolve the agreement by writing to the guest. You are liable for all damage Wild in Style suffers or will suffer as a result, including all costs incurred by Wild in Style in connection with your booking and the dissolution. In any case, you will owe a cancellation fee of 30% of the booking amount in the event of cancellation more than 14 days before the planned date of commencement of the stay and equal to the total booking amount in the event of cancellation within 7 days before the start of the accommodation rental. Any money already paid will be set off against the cancellation fee to be paid and any compensation due for other damages. If no payment has been made yet, the above amounts will be charged. All payment methods via www.wildinstyle.co.uk are free of charge.

 

7. Alteration costs

In principle, changes within 21 days before arrival are not allowed. If, after making the booking, you wish to make changes to the booking, Wild in Style is not obliged to do so. Wild in Style is free to choose whether, and to what extent, these changes will be accepted. For any changes up to 21 days before arrival to a booking already made, we will charge you £55 for amendment costs. These costs will not be charged if you rebook or change to a more expensive period. If you change to a cheaper period or (a partial) cancellation within a period of 21 days before the start of your stay, you will owe the full booking amount. If you wish to reduce the number of booked accommodation units after booking more than one accommodation unit, the cancellation provisions under point 10 apply.

 

8. Transfer of rights

The tenant and other users are not allowed to leave the accommodation under any name whatsoever and for any reason whatsoever to persons other than those mentioned in the agreement, unless Wild in Style has agreed to this. If you have agreed with Wild in Style that one or more users will be replaced, you will remain jointly and severally liable to Wild in Style, in addition to the tenant and/or users who replace you and/or other users, for the payment of the part of the rent still due, the amendment costs and any additional costs resulting from the replacement and any cancellation costs.

 

9. Cancellations

It is advisable to participate in the cancellation insurance of Wild in Style at the time of booking. Without participation the following provisions apply:

a. In the event of cancellation more than 3 weeks before the start of the stay, 30% of the rental amount is due with a minimum of £55.

b. In case of cancellation within 21 days of the start of the stay, the full rental amount is due.

c. In the event of premature termination of the stay, the full booking amount is due.

At Wild in Style there is no statutory cooling-off period of 14 days.

Don’t forget your travel insurance. We recommend that you take out cancellation insurance from a third-party provider.

 

10. Arrival and departure

Arrival procedure:

Upon arrival, all guests are required to identify themselves at check-in. If guests are unable to show proof of identity, the farmer(s) may decide not to accommodate the guests. Upon arrival at the farm you will show your reservation ticket. You are allowed in the accommodation unit from 14.00 hours (2PM). If you arrive after 21.00 hours (9PM), there may be an additional fee of £30. After checking in, you are responsible to familiarise yourself with the indicated safety instructions.

Departure procedure:

On the day of departure, guests must leave the accommodation unit by 10.30 AM, this in connection with the cleaning of the tenting the units must be left clean and tidy. Failure to leave the accommodation units in a reasonable condition of cleanliness may also charge £30 extra.

 

If something is not to your liking during your stay, always contact the farmer(s) on the spot, so that we can come to an appropriate solution. Complaints should always be made in writing via our e-mail address info@wildinstyle.co.uk by the main booker. See also point 14 in these General Terms and Conditions.

 

11. Domestic Regulations

In order to make the stay on the farm as pleasant as possible for all guests, all guests must adhere to the established (behavioural) rules laid down in the Internal Regulations. The Rules and Regulations can be requested from the farmer upon arrival. If you wish, the Rules and Regulations can be sent to you on request. Violation of the Internal Regulations may result in removal from the farm, without restitution of all or part of the rent. If the accommodation are not left clean upon departure, the Farmer may charge £30 for cleaning costs. Wild in Style reserves the right to make changes to the set-up and opening hours of the facilities and facilities on the farm. If the Farmer(s) seriously suspects that the renter of an accommodation is acting in violation of the law and/or public order and/or good morals, or has left the accommodation prematurely, he/she is authorised to gain access to the accommodation. We would also like to draw the attention that it is possible that maintenance work may be carried out on the grounds or to the accommodation(s) during your stay, without you being entitled to any compensation.

 

12. Internet use

In principle, Wild in Style does not offer the possibility of electricity usage or the internet. Electricity and internet access is for farm use only. Wild in Style is not liable for any damage caused from the use of the internet/electricity or from network failures.

 

13. Extra services

Further extra services, such as cleaning and repair of the accommodation, catering facilities, bicycle rental, etc., which you will be able to enjoy during your stay, are provided by persons, companies and/or other organisations that are totally independent of Wild in Style, for which we only act as agents and accept no liability whatsoever. The farm owners and any third parties that provide extra services will be in line with their own terms and conditions. Some of these conditions may limit or exclude the owners or service providers liability to you. The terms and conditions are available from the supplier on request.

 

14. Force majeure

In the event due to force majeure and Wild in Style is temporarily or permanently unable to fulfil all or part of the agreement, Wild in Style may, within 14 days of becoming aware of the impossibility of fulfilling the agreement, submit a change proposal (for other accommodation/another period, etc.). Wild in Style may suspend the fulfilment of its obligations in the event of force majeure or in the event of circumstances beyond the control of Wild in Style. In the event of force majeure, Wild in Style will not be obliged to compensate any damage or costs, or to refund the rental price. Force majeure on the part of Wild in Style exists if the performance of the agreement is wholly or partly, temporarily or otherwise, prevented by circumstances beyond the control of Wild in Style, including the threat of war, personnel strikes, blockades, fire, floods, storms, government measures, epidemics, quarantines and other disruptions or events.

 

15. Liability

The use of the accommodation of Wild in Style and the facilities on the farm is at the own risk of the tenant and users.

Wild in Style and the farm in question accept no liability for:

theft, loss or damage of any kind during a stay on one of our affiliated farms;

the deactivation or disabling of technical equipment and the breakdown or closure of facilities on the farm.

As far as Covid-19 is concerned, more specifically, everyone bears their own responsibility and any consequences that Covid-19 may have for the tenant/users or the booking are on their own account.

The tenant and those accompanying them are jointly and severally liable for all loss and/or damage caused to Wild in Style, the farm in question and/or any third party as a direct or indirect consequence of their stay, regardless of whether this was caused by acts or omissions of themselves or of third parties who are on the farm through their actions, as well as for all damage caused by any animal and/or property in their possession. The tenant indemnifies Wild in Style against all claims from third parties regarding damage resulting from any acts or omissions of the tenant, other users, their travelling companions or third parties who are in the park with your permission. Additional (cleaning) costs may be charged in the event of incorrect use or incorrect leaving of the accommodation unit.

 

16. Complaints

Despite all the concerns of Wild in Style and any affiliates, it may happen that you have a justified complaint. You should take up this complaint on the spot and directly with the farmer in order to give us the opportunity to resolve the issue immediately.

If the complaint is not dealt with satisfactorily, the main booker has the opportunity to submit the complaint in writing to Wild in Style via our e-mail address info@wildinstyle.co.uk at the latest 1 month after the departure of the farm.

 

17. Day visitors

In principle you are allowed to receive visitors during your Wild in Style stay. You have to report this visit to the farm. For a visit £4 per person per day can be charged.

 

18. General

Your contracting party is Wild in Style, Gill Bank Woods, Ousby, Penrith, CA10 1QA. These terms and conditions are part of the agreement between Wild in Style and the tenant and replace any previous general terms and conditions that may have previously been declared applicable. Wild in Style therefore rejects all general terms and conditions to which the tenant refers or which are used by the tenant. Agreements deviating from these General Terms and Conditions are only valid if agreed in writing. We reserve the right to make changes to the content of our publications. Obvious printing errors are not binding on us. Wild in Style will send its correspondence digitally, unless this proves impossible.

 

19. Privacy & Cookies

We have established certain conditions regarding privacy and cookies. You can read our Privacy Statement and Cookie Policy on the website.

 

20. Legal Information

UK law shall apply to agreements concluded, amended or supplemented on the basis of these general terms and conditions. In case of a dispute in a court of law, the UK version will take precedence.

 

Name and address:

Gill Bank Woods

Wild in Style

Ousby

Penrith

CA10 1QA